01 / EXECUTIVE SUMMARY
What looks worth automating first, and what does not
Observed. The operations team spends a large part of each week assembling status for the same recurring report, then copying approved figures into a second system.
Recommendation. Start with draft report preparation and a checked handoff into the second system. Leave pricing exceptions and customer commitments with people.
Why. The report process is frequent, patterned and already has a human reviewer. The exception work is irregular and the cost of a wrong decision is higher.